Taking too much to load page in mobile devices

Jun 29, 2017

Hello Team,

In mobile devices, it is taking too much time to load from one page to next page. Once we click on the next button, it almost taking nearly 1 minute to load next page. My mobile internet speed also good. And also we don't want to use android/ios articulate mobile player to load storyline course.

Please reply.

Regards

Chandrasekhar M.

 

1 Reply
Alyssa Gomez

Hi Chandrasekhar, sorry that's happening! We can work together to get to the bottom of this.

  • What version of Storyline are you using?
  • What type of mobile device/mobile browser did you use for testing?
  • Is the content hosted in a LMS or on a web server?

If you can share a sample file with me, I'd be happy to test it. Simply attach it here!

This discussion is closed. You can start a new discussion or contact Articulate Support.