Hi, we have 2 out of 5 people on our team (in the same 360 Teams account) not able to see Team slides that we created. I even created one myself, and my team-mate could see it but I couldn't. Any additional thoughts or experience with possible causes?
We followed the normal steps to create a shared Team project and slides. Thanks.
That is odd that you are not able to see your own courses. Just a couple of questions for you to see if we get things squared away:
Is it possible that you might be logging in under a different account?
It could possibly be that there is something amiss with your network endpoints. Some secure networks might block Articulate 360 services and prevent your apps from working as intended. We have a great resource that dives deeper into that topic: Articulate 360 Network Endpoints.
If you need our help to take a look at your account, we are more than happy to help! You can reach out to our Support Engineers here.
3 Replies
Hi Helena,
I can see that you’re still struggling with the teams slides since you reached out here and in this other discussion. I’d love to help.
Can you confirm that you're all on the same 360 Team subscription, and you'll want to follow the steps here to share slides?
Hi, we have 2 out of 5 people on our team (in the same 360 Teams account) not able to see Team slides that we created. I even created one myself, and my team-mate could see it but I couldn't. Any additional thoughts or experience with possible causes?
We followed the normal steps to create a shared Team project and slides. Thanks.
Hey Tim,
That is odd that you are not able to see your own courses. Just a couple of questions for you to see if we get things squared away:
If you need our help to take a look at your account, we are more than happy to help! You can reach out to our Support Engineers here.
This discussion is closed. You can start a new discussion or contact Articulate Support.