2 Replies
Ned Whiteley

Hi Fiedel,

The limited number of characters that are available during the trial period should be fully functional. I built an entire test course during my trial period, which included several slides using Brandon as my character and it all worked fine.

Are you able to share a copy of your Storyline file here so that other people can have a look and provide advice? The bottom line is that it should be working OK.

Leslie McKerchie

Hi Fiedel,

Thanks for reaching out and letting us know what you are seeing when you work with characters.

I'd start by having your IT team ensure that the network endpoints and ports here are enabled.

If you're still having trouble after that, I'd invite you to work with our Support Engineers to dig a bit deeper into your system setup.