Text Anomalies

May 21, 2013

Hi All,

Basically I've used Century Gothic pt 14 as the font for a course....

onscreen text looks fine but as soon as I preview or publish the kerning repositions very noticeably 

eg 1 unpublished 

eg 2 published

Any help would be very much appreciated as I have a client review tomorrow AM,

Thank you in advance


11 Replies
Peter Anderson

Hi Harri, 

First, can you please make sure you have your machine's DPI set to 96? Storyline doesn't currently support 120 DPI. If your system is set to 120 DPI, you may experience erratic behavior, such as:

*  Elements of the application are misplaced or distorted.

*  Objects are misplaced or distorted when previewed or published.

*  Zoomed images don't work as expected.

*  Font sizes are incorrect after using the translation features.

Here's how you can switch to 96 DPI. 

You'll also want to be sure you're following some basic rules to prevent strange behavior:

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names.

Finally, if your Storyline software is not working properly, a simple repair may fix the problem. If not, please feel free to submit a ticket to our support team for additional help.

Thanks, Harri!

Harri S

Thread update for anyone who may search this in the future:

Slide view being returned to 100% did not resolve the issue and I have been unable to resolve the issue entirely, however I believe I know why the kerning was off. I believe the if you have a 'scale to fill browser' option selected (as I often do) SL doesn't scale the text correctly. I have now seen this with various different fonts.

So a potential solution is don't use scale to browser size.

Hope this helps 

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