Text appears cut off at bottom of text entry field

I'm using a text entry box for learners to enter a transcript for assessment. Once they have enough text to hit the bottom edge of the text entry, the bottom line appears cut off. My learners will need to type far beyond the size of the box, so once their text has hit the bottom, the last line of their text is always going to look cut off, which is distracting.

I've tried changing the text box format options but no luck. Any ideas?

11 Replies
Christina Clark

Thanks, Lauren. This isn't quite the problem.

The box when I type into it allows me to type as much as I want, even if the text is more than can fit in the box. Once there is loads of text in there, I can scroll up and down it with my mouse, even though there are no scroll bars visible. The issue is that once the box is full and I keep typing, the currently bottom line always appears cut off. Does that make sense?

Ren Gomez

Hi Christina,

Thanks for letting us know you submitted a case! I see that you worked with my teammate, Ronaziel, and after a deep-dive into your file, it looks like you're running into a bug we currently have recorded.

Bug: Text in a text-entry field gets cut-off when users hit the bottom edge of the text-entry field.

I'm sorry you're running into this, but we'll let you know as soon as we have a fix in place, both here and in your case!

Katie Riggio

Hi Michael,

Thanks for letting us know you ran into this bug. It is still open with our team, but you're in the right place for updates! Here's a glimpse into our process:

In the meantime, we'd love to help look for any tailored options. If you could share the Storyline file, please use this private case link