Text Blur issue is SL 3

Nov 22, 2019

Hi Team,

Couple of  instances text lines are showing blur text, whereas remaining are crisp. Same issue is persistent in many courses.

This issue is occurring only on laptops.  Is this something related to language/font family/machine/resolution/course scale to fit/etc.

This issue is randomly appearing. We observed this on 1366x768 resolution (laptop, win 10, Edge), and for the scaled player.

we are using SL 3 update version 6: 3.618134.0

Please provide the solution.

1 Reply
Leslie McKerchie

Hi Ajit,

Thanks for reaching out and sharing what you are running into with your published project.

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

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