Text color changes after importing translated word file

Hi Sarah!

I've tested this exact interaction on my end and didn't have the same outcome.

Here are the steps I took:

• Created a new slide and added three paragraphs.
• I changed the text color in each paragraph so they were each different color.
• Exported the translation to Word.
  • The text color was translated into Word.
• Added additional text to one of the paragraphs, and saved the Word document.
• Lastly, I imported the translation back to Storyline 3. The translation didn't change the color of the font.

Would you mind sharing which version of Word you're using? 

Also, do you have a sample .story file that I could test on my end? If so, you can either attach it to this discussion or share it privately by using this upload link.

Hi Lauren,

Thanks for your feedback. We used Word 2016. 

I would need to prepare a sample.file but due to missing time at the moment it might take a while. I cannot send the normal project as it is with customer content.

Thanks and regards,

Sarah

Hi there, Sarah. That sounds like a plan!

We can also appreciate confidentiality and keep all content secure. If this works for you and your team, we are happy to sign an NDA. Just let our team know right here!

💡Quick Thought: Working on a network drive or an external USB drive can cause distorted formatting. Let's make sure that the project file is saved and published to a local c: drive.