Text disappeared when preview - storyline 360

Jul 22, 2019

Hi all, 

In the last few day i experience some unusual bugs in storyline 360. 

When i press the play button on the timeline the text in the right shape transform to gibberish or disappeared.

I'm adding a video as an example.

I tried to change font but it doesn't help.

 

Thanks 😊

1 Reply
Ren Gomez

Hi Dror,

Sorry to hear the text inside your shape is disappearing or changing! I’d like to ask a few questions to dig a little deeper:

  • Are you only seeing this in preview mode?
  • Are you working locally or from a network drive?
  • Are you updated to the latest version of Storyline?

I don’t see a video attached as you mentioned. Do you mind sharing that, as well as a .story file if you feel comfortable? You can also share it privately with our Support Engineers here.

This discussion is closed. You can start a new discussion or contact Articulate Support.