Text entry box slides is going gray for users

HI Everyone,

I think text entry boxes are going to drive me nuts!!

I have 2 slides that users need to enter content and press enter however the user gets brought to the screen then when its time for them to enter the screen goes gray and just leaves the text entry box.  I have included a before and after image to help explain what is happening.  Any thoughts would be greatly appreciated!!



7 Replies
Ashley Terwilliger-Pollard

Hi Susan and welcome to Heroes! 

If I am remembering Christina's file correctly, there was a part of her screen recording that had been removed from the timeline and therefore was disappearing. If you're able to share your .story file here with us we'll be happy to take a look, and please share a bit more about what you're experiencing. If you'd prefer to share it privately, you're welcome to send along to us here as well.