Thanks for reaching out and letting us know you're experiencing this issue again!
I just tried it myself on Storyline 360 Update 42 and didn't experience the text-entry cursor coming through if the data entry box was on the base layer or a slide layer. Would you mind sharing the slide properties or even a file with me here to double-check? Thanks!
I'm experiencing the same issue - while on the layer, I can access and type on the text-entry fields, although I've ticked the 'prevent user from clicking on the base layer' and the 'pause timeline on the base layer' options. Please see the source file attached.
Thank you for attaching the .story file and screen recording! I see the same behavior on my end with your project. I've started a support case on your behalf so that our Support Engineers can troubleshoot this with you!
Please let me know if you didn't receive my email explaining the next steps!
I've reported this issue, but it still hasn't been resolved, so I've had to revert to an older version of Storyline. Not really ideal, as I now can't use the new text styles feature (or any future features).
Thanks, Tom. You are correct about the issue resurfacing and our team is investigating this issue again. I've attached this conversation to the report so that we can share updates with you here. I appreciate your help in sharing what you were seeing.
The issue of the text entry box still being active on the base layer has been resolved, however the spellchecker red line (when a word isn't in the dictionary) is still showing on the base layer when the layer is closed:
Can you report this? Is there a way to stop the spelling errors showing? I tried ticking 'Hide spelling errors' in the Storyline options, but that didn't work.
I can absolutely get the issue with the spelling error reported. This is actually an issue that we are currently tracking, so I've added this conversation to the report so that we can share updates with you here.
Update 45 for Storyline 360is live: We fixed the issue where scroll bars and red spell-check lines on one layer were visible on other layers when they should've been hidden.
10 Replies
Hi Astutis,
Thanks for reaching out and letting us know you're experiencing this issue again!
I just tried it myself on Storyline 360 Update 42 and didn't experience the text-entry cursor coming through if the data entry box was on the base layer or a slide layer. Would you mind sharing the slide properties or even a file with me here to double-check? Thanks!
This post was removed by the author
Hi,
I'm experiencing the same issue - while on the layer, I can access and type on the text-entry fields, although I've ticked the 'prevent user from clicking on the base layer' and the 'pause timeline on the base layer' options. Please see the source file attached.
Thank you for looking into it.
Hi Iuliana!
Thank you for attaching the .story file and screen recording! I see the same behavior on my end with your project. I've started a support case on your behalf so that our Support Engineers can troubleshoot this with you!
Please let me know if you didn't receive my email explaining the next steps!
I've reported this issue, but it still hasn't been resolved, so I've had to revert to an older version of Storyline. Not really ideal, as I now can't use the new text styles feature (or any future features).
Thanks, Tom. You are correct about the issue resurfacing and our team is investigating this issue again. I've attached this conversation to the report so that we can share updates with you here. I appreciate your help in sharing what you were seeing.
Hi Tom and Iuliana,
Great news! We just released another update for Articulate 360, and included a few important fixes, including addressing this issue that resurfaced.
You can read our full release notes here, but the details are in the Update 38 section:
Fixed: Slide layers set to “Prevent the user from clicking on the base layer” still tab through the Data-Entry Fields placed in the base layer
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
Hi Leslie.
The issue of the text entry box still being active on the base layer has been resolved, however the spellchecker red line (when a word isn't in the dictionary) is still showing on the base layer when the layer is closed:
Can you report this? Is there a way to stop the spelling errors showing? I tried ticking 'Hide spelling errors' in the Storyline options, but that didn't work.
Thanks for the update, Tom.
I can absolutely get the issue with the spelling error reported. This is actually an issue that we are currently tracking, so I've added this conversation to the report so that we can share updates with you here.
The current workaround is:
Ah okay. That workaround isn't possible in any of my examples. Looks like I'll have to go back to the April version again :-(
Happy update day, All!
Let us know if you have any questions or feedback!
This discussion is closed. You can start a new discussion or contact Articulate Support.