Text entry boxes in layers remain active when layer is closed

Hi all.

This is a bug dating back to March that's still occurring. Rather than try to explain it, here's a screen recording I took in March:

https://360.articulate.com/review/content/df1b62c5-b4da-4d0f-898d-56c9d98d9731/review

I think it may have been resolved, but looks like it's back with a recent update. 

10 Replies
Ren Gomez

Hi Astutis,

Thanks for reaching out and letting us know you're experiencing this issue again!

I just tried it myself on Storyline 360 Update 42 and didn't experience the text-entry cursor coming through if the data entry box was on the base layer or a slide layer. Would you mind sharing the slide properties or even a file with me here to double-check? Thanks!

Iuliana Savin

Hi,

I'm experiencing the same issue - while on the layer, I can access and type on the text-entry fields, although I've ticked the 'prevent user from clicking on the base layer' and the 'pause timeline on the base layer' options. Please see the source file attached.  

Thank you for looking into it. 

Leslie McKerchie

Hi Tom and Iuliana,

Great news!  We just released another update for Articulate 360, and included a few important fixes, including addressing this issue that resurfaced.

You can read our full release notes here, but the details are in the Update 38 section:

Fixed: Slide layers set to “Prevent the user from clicking on the base layer” still tab through the Data-Entry Fields placed in the base layer

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.

Tom W

Hi Leslie.

The issue of the text entry box still being active on the base layer has been resolved, however the spellchecker red line (when a word isn't in the dictionary) is still showing on the base layer when the layer is closed:

Can you report this? Is there a way to stop the spelling errors showing? I tried ticking 'Hide spelling errors' in the Storyline options, but that didn't work.

 

Leslie McKerchie

Thanks for the update, Tom.

I can absolutely get the issue with the spelling error reported. This is actually an issue that we are currently tracking, so I've added this conversation to the report so that we can share updates with you here.

The current workaround is:

  • Remove the layer and create a separate slide.
Katie Riggio

Happy update day, All!

Update 45 for Storyline 360 is live: We fixed the issue where scroll bars and red spell-check lines on one layer were visible on other layers when they should've been hidden.

Let us know if you have any questions or feedback!