Text entry focus issue in Internet Explorer

Hi All

I have a data entry interaction that works perfectly when the project (HTML5 build) is run in Chrome, Safari and FireFox browsers.  However in Internet Explorer the control appears to have focus when the screen loads but the user actually has to click inside it before they can type in it.  It's hardly a showstopper but it's irritating as most of my target users are running IE.  Anyone else experienced this?


3 Replies
Leslie McKerchie

Hi Jason,

Thanks for reaching out and sharing what you are running into with your project.

We do have a similar issue that has been reported specific to viewing the HTML5 output in Internet Explorer.

I've added this conversation to this report. I wanted to share some information on how we define bugs and how we tackle them when they occur.

Katie Riggio

Hi there, Jason!

I'm excited to share that we fixed the issue where the text entry field focus would not work when the timeline started. Here's how to update Storyline 360 to see all the recent enhancements and fixes.

If the problem reappears, please record a Peek 360 screencast for me and I'll be happy to help!