Text entry instructions appearing too small

May 17, 2015

I have a really strange issue. I'm using a standard text entry field. I've formatted the text to be Roboto 12 pt.

However, when I preview & publish, the text appears to be 4 pt:

This is causing a big readability problem. What makes it weird is that when the user types, the font returns to Roboto 12 pt.

Any thoughts about why this might be occurring?

3 Replies

Wendy Farmer
Hero

almost 9 years ago05/17/15 at 11:23 pm (UTC)

This post was removed by the author

Wendy Farmer
Hero

almost 9 years ago05/17/15 at 11:28 pm (UTC)

Hi Michael

have you looked at the text box option settings - if that doesn't make a difference are you working on your local drive and do you have your display setting set to 96DPI?

Christie Pollick

almost 9 years ago05/18/15 at 4:35 pm (UTC)

Hi, Michael - I agree with Wendy and there are a few things we can check first to rule out some common issues. Please make sure you are working locally as described here, and you may want to try importing the file into a new file. If you are still having issues, you might want to try to repair Storyline to address odd or erratic behavior.

Ashley Terwilliger-Pollard
Staff

almost 9 years ago05/18/15 at 4:35 pm (UTC)

Hi Michael,

Is your story size set very large? It may appear smaller than normal as the preview element can only be so large within the Storyline interface - but if your users are seeing it normally within the final publish environment, I wouldn't worry as much about it.

Text entry instructions appearing too small

3 Replies

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