Text Entry issues when logged in remotely and using IE
I am a new user, so apologies if this is a known/simply addressed issue!
We have created simulations using 360 with Text Entry fields. They are working well in our LMS when published in HTML 5 and using Chrome. However we have glitching (screen flashes off and on when Enter is pressed) in IE.
I read here that there can be issues with Text Entry fields and older versions of IE and HTLM 5 so republished as HTML 5/Flash and retested using IE - successfully.
However, when we've tested from a remote login (via Citrix) and using IE, the issue still occurs AND on selecting the Exit Module button the LMS freezes.
I know there are many factors that could be contributing to the issue. In an attempt to expedite the problem solving process, I'm wondering if anyone has experienced anything similar - and been able to resolve successfully?
Many thanks, Tracey