Text Entry not working after hitting Previous button.

I created a "try one" e-Learning, where the participant will advance through the training while participating in various interactions.  

I am having trouble with one of my interactions, where the participant must submit text entry to advance.   While reviewing the interaction, I found out that the text entry no longer works if someone clicked the previous button to go back and view that interaction.  Does anyone have ideas of how to address that?

1 Reply
Ashley Terwilliger

Hi John,

Have you checked the slide properties on your text entry slide? Is it set to resume saved state or reset to initial state? It could be that on the revisit Storyline has restricted the text entry so that the learner can't inadvertently delete their answer. 

It's a bit of speculation without seeing your file - but that's where I'd start! If you want to share a copy of the .story file here with us, please feel free.  You can always share privately with our Support Team too, and we'll delete it from our computers when done troubleshooting.