Text entry reference stopped working
Dec 22, 2017
Hello -- I've been having issues with Storyline 2, and finally figured out that some of the issues have to do with HTML5. Since my client does not need this to be mobile-friendly, I published the file without checking HTML5 and many of the issues have resolved themselves (yay!)
However, now all of the instances where my character has a callout/bubble that references the learner's name/variable (at the beginning of the program, the learner enters his/her first name using a text entry variable), the area is blank. This has been working fine for the last 3 months, and all of a sudden it does not -- it works when previewed, but is blank when published (please see the attached screenshots).
I have deleted and re-inserted the variable references, and it still does not work.