Text Entry scroll not visible
Nov 12, 2014
Hi!
I have a project where the user can fill in free text answers along the way in Text Entry boxes (for example Text Entry 1 on page 1 of the course). I also have a separate page the user can reach as a lightbox throughout the course where all the answers are gathered and can be adjusted back and forth, that is a page with Text Entry boxes with the same variable names as the ones in the project (here Text Entry 1 on lightbox page). This works fine, exept for one thing: When a text boxed is filled with text to the degree that a scroll bar appears (for example on page 1), that scroll doesn't show in the corresponding text field (here on the lightbox page). The (beginning of the) text appears in it as it should, but no scroll bar is visible until I click in the text and make an adjustment (for example add a letter). What can I do to make the scroll bar visible from start in the filled in corresponding text field, making it clear to the user that there is more text in it than they can see?
Greatful for any help!
/Anna
9 Replies
Hi Anna!
If you would be able to share your .story file that may help us to understand what you are reporting here.
Hi Leslie!
I've made a scaled down version of the project, with just two text entry fields that have the same variable name ...
I'm not following Anna. The text is not doing anything as you shared above.
Hi Anna!
I'm curious as to what Update you are utilizing in Storyline.
I am utilizing Update 7, which is the latest and what we would recommend.
Do you mean that when you don't get the same result as I do? If you fill one of the text fields in the story file with enough text to get a scroll bar (and then click somewhere on the page background to get the page to ... reload or something, which makes the same text appear in the other text field), does a scroll bar appear on the second text field also when the text is shown there?
I do not Anna. My colleague can get the same thing you are sharing via Update 6, but Update 7 is not producing the same results, so I am unable to re-create the issue that you are having.
I wanted to make sure that you were utilizing the latest update, so that we could proceed with troubleshooting.
Aha! That's strange ... I'm using Update 7, and for me it looks like in the attached picture. Do you know if there could be a problem with any other settings I have?
Hi Anna
I get the same behaviour as you do and I am running SL1 Update 7. See attached pic. I even added another text box to see if one was corrupt.
Same behaviour in SL2
Thanks Anna and Wendy!
I'm getting this reported to our QA Team as I do not know what the expected behavior is in this situation, but I would expect the scroll bar to appear as well :) (Yes, I re-created the issue now, not sure what happened the first time.)
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