I am puzzled why my text hyperlinks aren't clickable when I put fade in and show up on a certain time. But if I remove the animation and make all the text appear when the timeline starts, it becomes clickable. Have you guys experienced this? Any work around you guys did to fix this?
I'm curious - do you have the text grouped by any chance? If so, try un-grouping the text and see if that helps.
Also, how are you viewing the project when the hyperlinks fail to work? Do you see this while previewing (hyperlinks don't fully function during preview if they aren't set to slides), or after publishing? If you're seeing this after publishing, please make sure you're not viewing the published output files locally.
To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:
Thanks for your reply. Both preview and publish, the hyperlinks doesn't work. Hyperlinks aren't clickable. It will only work if I removed the animation.
The work around I did was just to put an invisible button that will go to the same link.
3 Replies
Hi there Gian,
I'm curious - do you have the text grouped by any chance? If so, try un-grouping the text and see if that helps.
Also, how are you viewing the project when the hyperlinks fail to work? Do you see this while previewing (hyperlinks don't fully function during preview if they aren't set to slides), or after publishing? If you're seeing this after publishing, please make sure you're not viewing the published output files locally.
To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the article below for more information:
Publishing and Sharing Articulate Storyline Content
If you still have trouble, you're welcome to share your .STORY file here. We'd be happy to take a look at what's happening.
Thanks!
Hi Christine,
Thanks for your reply. Both preview and publish, the hyperlinks doesn't work. Hyperlinks aren't clickable. It will only work if I removed the animation.
The work around I did was just to put an invisible button that will go to the same link.
Hi there Gian,
I'm happy to hear that you were able to find a workaround.
If you decide you'd like to revisit this, the offer still stands if you'd like to share the file :)
Thanks and good luck on the project!
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