Text input font sizes

Hi Andy

check out this thread - it may have to do with your DPI setting

Wendy,

Thank you for your suggestion, however, my DPI settings are already at the optimal 96 DPI so I don't think that is the issue.

Hi Andy!

Are you utilizing a custom story size by chance? I have seen a similar issue reported in this instance. 

Would you be able to share your .story file here for us to have a look at?

If you cannot share it here, you are welcome to share here privately.

Hi Leslie, I am using a custom size, yes (1024x690). Do you or anyone else know if there is a way round this?

I can't upload the project at this moment in time. If i get chance this evening I will.

Thanks

Hi Andy!

This may be related to another issue. Please check out this thread for details and a suggested workaround.

Hi Leslie,

Thank you for the suggestion, however, my DPI settings are already at the recommended 96 DPI. I'm still having the issue and it's actually preventing the release of the current project. Looking around, it would appear there are no solutions for this, so is it safe to assume its a bug with Storyline 2?

I apologize Andy, but yes, this is an issue that has been reported to our QA Team and I do not have an update to provide at this time.

I am updating the issue with this thread for awareness and will flag this thread to be updated when applicable.

Hello folks,

Is there any update on this? Or can you suggest a temporary workaround?

I have the same issue when using a custom size. I've attached an image to show this.

Thanks,

Ross

Hi Ross!

I do not have an update to provide at this time, but it looks as though this is on track for our next update as you can see here.

Thanks for the quick reply, Leslie. This is not exactly the same issue as there doesn't seem to be any way to change the size of the placeholder text. 

Any changes made are not reflected in the published output.

I've seen in other older threads that this is something that is being worked on but had hoped for a solution soon. Do you know when the next update is due?

Thanks,

Ross

I do not have a timeline to provide at this time Ross.

This is quite a big issue, that I believe was a problem even in SL1. Do we have any idea when the next update is due? Being able to get back to clients with dates of when we can make our courses consistent would be a big help.

The lack of consistency is becoming a major issue. Text size's changing randomly, images and shapes not being the correct size and position on publish. It's a big problem that needs fixing.

Hi Gary! I apologize, but I do not have a timeline to provide as we do not provide this information regarding updates or new features. Once we have information to share, it will be shared here and in the link shared above.

Hi, thanks for getting back. It is a bug fix though, so more communication with the community on bug fixes (not updates or new features) would be a massive boost to the general morale of the forum.

I am having problems with my font size in my quiz outputs.  In the "put the items in the correct order" quiz (i may not have that named exactly) when I preview the 10 items to reorder the text size is so tiny I cannot read it.  And also the menu text is really tiny as well.  MY course is for adults, all age ranges and some of them may be over 60 so this is a problem.  Any advice?  Do I need to make the fonts really big in the quiz?  They are already Articulate 20 which is really big for the web, but they publish very small.  Any advice?  BTW, I have learned to format my text boxes in the master slides to keep breadcrumbs, titles and body text consistent on all slides. 

Hi, Debra — As you might have read in previous posts here, if you are changing the font color, you may find that the font size unexpectedly changes when you change the font color on the slide master. This is a known issue, and it’ll be fixed in the next Storyline update. However, if color is not part of your issue, please share you file here so that we may take a look for you.

Hi there, 

am having the same problems as Andy McKay's original post. not a deal breaker for this class.. but any updates on how to fix would be great as it is a frustrating challenge to have to explain to clients

Hi, Catherine - 

Are you running the latest update of Storyline 2? Here is the information on Update 5. If issues persist, could you please make sure you are working locally as described here, and you may want to try importing the file into a new file. If you are still having issues, you might want to try to repair Storyline. 

Hi all,

I wanted to provide an update here, as Storyline 2 Update 10 was just released, and included a number of fixes which you can see in the release notes available here. The items you all may be particularly interested in are the following:

Fixed issue where text would be improperly sized in text-entry fields,
Fixed issue where text would be improperly formatted in text-entry fields,
Fixed issue where text would change fonts in text-entry fields

You can download the latest update here, and after downloading and installing the latest update you’ll want to republish any existing content to ensure that the updates and fixes are applied.

Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.