text not showing on iPad
May 03, 2019
hi there,
we are localizing a course in several languaegs. Source English course is working perfectly fine on iPad but when we test the localized courses the text is not displaying at all.
We have tried changing settings and working with storyline 3 rather than 360 (which was the one we were initially asked to use).
Would you know what might be causing the issue?
Any similar experience?
4 Replies
Hi, Francesca! Sorry for the trouble.
Smart idea to also open a support case, and I see Anna recently requested a copy of your file. You can send that file to her using this link.
Let us know if you have any questions about that!
Hi Alyssa,
I opened a support case but having issues with my outlook so I hoped to get some help over here.
I sent the files for one of the localized courses we are having issues with. Thank you!
Thanks, Francesca! I do see the file you sent. Anna will take a look and reply back soon. I'll also keep tabs on your case to be sure you're receiving our emails.
Hi, Francesca!
I see Anna recently replied to you with the results of her testing in SCORM Cloud. Did you receive that email from her? Let me know if we need to resend it!
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