Text showing BOLD in Preview mode in Storyline 360
Jul 16, 2017
Hi everyone
I have been playing around with Storyline 360 and when I use the local in-house font it always shows as Bold in the preview, whether they are Bold or not. Standard fonts (e.g. Arial) only show Bold if selected.
On the left is what I see when building the course, on the right is what I see when in Preview mode (same for computer, iPad and mobile):
The published output is correct, it is just the preview that does this and you get the effect that the text is overpowering everything else on the screen. This didn't happen in Storyline 1 or 2, just wondering if there any settings that need to be altered? I couldn't find anything. Perhaps it is just a bug?
3 Replies
Hi Michael,
Thanks for reaching out--I definitely wouldn't expect that to happen. It's strange that it only appears bold in Preview mode and not after publishing.
Would you be willing to share your project file and the font installer with our Support Engineers? We'll have a closer look and let you know what we find!
Great :)
I will send something through in the next day or so. Hopefully this can be sorted out, and then we can let everyone else know the workarounds for it.
Thanks, Michael! We'll help you get to the bottom of this!
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