Text to Speech Delayed

May 02, 2019

Hello All, 

I've inserted a text to speech intro in my SL360 production and it plays just fine in preview mode, but when I publish to Review 360 and/or to LMS it does not play until I click somewhere on the slide. I can't figure out what is causing this. I've changed the slide and the same problem exists. Any ideas?

4 Replies
Alyssa Gomez

Hi Karel!

Happy to help you solve this. Can you help me with a few more details?

  • Are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.26.18601.0 in the bottom-right corner. 
  • In what web browser were you viewing the Review 360 content?
  • Is the audio on the first slide of the course, or on another slide?
Alyssa Gomez

Thanks, Karel! 

I have a hunch that Chrome's new media autoplay policy is interfering with your text-to-speech audio. Chrome is looking for the learner to "click" something before it will automatically play audio or video.

Does the first slide automatically jump to the next slide, or does the learner have to click the Next button? 

If the first slide automatically jumps to the next slide, try using the Next button instead, and let me know if that makes a difference.

This discussion is closed. You can start a new discussion or contact Articulate Support.