Text to Speech Disabled?

Hello Joshua,

I haven't seen reports of this — I'm glad you reached out to our Support team for help!

I see that Ronaziel recently shared initial troubleshooting questions and steps. Please keep us posted, as we're eager to find the cause!

Hi Katie,

We figured out what the problem was. One of the security functions installed on our computers was blocking the program as malware. Someone flipped a switch and we are back in business. Thanks for your quick response time. I appreciate your help.

Thanks,

Joshua Nash

Thanks for the update, Joshua.

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Hi everyone. I'm just seeing this, trying to fix my issue.

The last month, all of my text to speech worked fine, but today, none of them are working. 

Please help. This is an issue and one that will cause us not to purchase the subscription if not fixed. I put in a ticket also in Articulate Support # 02955926

Text to speech shows, but no sound coming out.

Hi, Christine.

Great call opening a support case! I see you worked with Chester, and you were able to adjust your computer settings to get the sound to work.

Please reach out to Chester through the case if you have additional questions.