4 Replies
Ashley Terwilliger

Hi Sam, 

Is it only the text to speech audio, or all audio in your course?

Did you check the side mute toggle for your iOS devices? That'll control the external speaker to silence it, whereas that won't impact a headphone jack (seems that Apple assumes if you've plugged into the headphone you want to hear the audio). This experience may also vary by site where they'd ignore the mute/silence toggle within iOS and still play the audio.

Let me know if you're still having difficulties with it, as then we'll want to take a look at your .story file as well!