The .gz files appear in the mobile folder. When I remove them as directed by my LMS provider, the mobile portion doesn't work and the file doesn't work on an iPhone/iPad. Is there a solution, or way to publish storyline 360 files without the .gz files? Or remove them in a way that allows them to run as mobile?
When Storyline publishes, it'll need to have all the published files and folders created uploaded to the intended publish environment to have it work properly within each device and output. I can't speak to removing them, but hopefully someone here in the community has been able to accomplish that and is able to share here with you any other next steps!
In the meantime, what LMS are you using? Is it the HTML5 output or the Mobile player that is causing the difficulty? Could you try publishing for the alternative and see if that changes the behavior? Here's an article on all the publishing options available.
Hi Ashley, sorry about taking so long to reply. Our LMS is from Brainier, called Elan. We have to manually delete the .gz files, and it's working now. They only accept AICC and SCORM. Am I losing any ability this way? It seems to work fine now after I remove them. Is there a format I can use that doesn't use .gz files?
I haven't heard of that LMS - but AICC and SCORM are two of the standards we support.
The published output folder will create a collection of files, all of which are required for proper playback (from Articulates point of view). I know some users have mentioned removing Flash files before with good results, but it's not something I can weigh in on.
Hope others in the community can share what they've done in that set up!
We selected Elan as well and are starting to get into publishing content and uploading it...and have run into the same issue. By deleting the .gz file, have you run into any issues? Thanks!
The .gz files are only generated when the course is published with the "Use Articulate Mobile Player for iOS and Android" option checked (in Publish Formats). If you are publishing your own content and leave that option unchecked, you should be OK.
7 Replies
Hi Robby,
When Storyline publishes, it'll need to have all the published files and folders created uploaded to the intended publish environment to have it work properly within each device and output. I can't speak to removing them, but hopefully someone here in the community has been able to accomplish that and is able to share here with you any other next steps!
In the meantime, what LMS are you using? Is it the HTML5 output or the Mobile player that is causing the difficulty? Could you try publishing for the alternative and see if that changes the behavior? Here's an article on all the publishing options available.
Hi Ashley, sorry about taking so long to reply. Our LMS is from Brainier, called Elan. We have to manually delete the .gz files, and it's working now. They only accept AICC and SCORM. Am I losing any ability this way? It seems to work fine now after I remove them. Is there a format I can use that doesn't use .gz files?
Hi Robby,
No worries at all - we're always seeing replies!
I haven't heard of that LMS - but AICC and SCORM are two of the standards we support.
The published output folder will create a collection of files, all of which are required for proper playback (from Articulates point of view). I know some users have mentioned removing Flash files before with good results, but it's not something I can weigh in on.
Hope others in the community can share what they've done in that set up!
Hi Robby,
We selected Elan as well and are starting to get into publishing content and uploading it...and have run into the same issue. By deleting the .gz file, have you run into any issues? Thanks!
Lindsay
Hi Lindsay,
Just in case Robby isn't subscribed here anymore, you could always use the "contact me" button on a ELH users' profile to reach out to them directly!
Let us know if you need anything else.
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The .gz files are only generated when the course is published with the "Use Articulate Mobile Player for iOS and Android" option checked (in Publish Formats). If you are publishing your own content and leave that option unchecked, you should be OK.
Thank you all! I wasn't sure if it impacted any end users. I will leave that option unchecked now. This community is great, thanks for your support.
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