1 Reply
Andy Banga

Hi Nelson,

Sorry to hear that you ran into this issue.

It seems that your specs are well within the Storyline 360 system requirements.

Just to confirm, does your slides already have content when testing? There is a possibility that a corrupt element is causing this. You may try to remove the contents one at a time to isolate the issue. 

If your Storyline is already up to date, you may check out the troubleshooting steps outlined in the resources below:

 

I hope this helps.