Thin Line Under Slide - How to Recolor?

Jun 19, 2018

Okay, I'm embarrassed and slumped . . . ;)

I'm trying to set the player colors (classic player) for a new course and there's a thin white (?) line (one pixel?) under the slide.  What object do I change it's color to so I can "remove" it?

I have the SL360/SL3 Player Colors reference in front of me and I can't find it.


29 Replies
Tom Kuhlmann

Does it display the same in all browsers and when scaled? I think some browsers fudge when calculating pixels (my non tech understanding) and can create some blur or artifacts that disappear when scaling the object/page. I get that a lot on the ESPN site. But if I scale the page it corrects and the artifact disappears.

Good thing is that ESPN no longer covers sports, just gossip and politics, so I don't have to go to the site much anymore. :)

Amy Lewis

Unfortunately updating SL didn't fix it for me. Still seeing the white line along the bottom and side of my module.

It's happening both in preview mode within Storyline and in my exported SCORM 1.2 file. The attached screenshot is from my test file in SCORM cloud. Interestingly, it's not showing up in Articulate Review.

It doesn't seem to show up in the modern player though, so that might help others seeing the same issue.

Celeste Glenn

Hi, I am having the same problem, only the "thin" white line looks pretty thick when I view the course in Explorer. In fact it looks garish. The lines are far less noticeable in other browsers but this seems like a major issue. Has any progress been made so far?

Ashley Terwilliger-Pollard

Hi Celeste,

Our team is still working on a fix but has determined this is caused by scaling the player within the browser. 

The modern player always scales and the classic player provides authors the choice of scaling or locking the player. Until we know more, a workaround for the classic player is to lock it at optimal size.

We'll keep you and others posted here!