Hey guys! Has anyone experienced any issues with fonts not displaying properly in a published lesson? I haven't had any trouble with fonts until now. This particular font also does not display properly when Previewing the lesson. Any ideas and/or solutions?
Happy to help you, Kelly. Which font are you using? If you don't mind sharing the font installer file with me, I can install it and have a look at how it renders in Storyline 2.
If you'd rather not share the font publicly, you can send it to me right here.
Hey again, Kelly! Thanks for sending over those font installer files. I tested them in Storyline 2, and I got some interesting results.
The Flash output had strange black boxes within the text, but the HTML5 output looked normal. Have a look at this screen recording--is that similar to what you saw?
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Happy to help you, Kelly. Which font are you using? If you don't mind sharing the font installer file with me, I can install it and have a look at how it renders in Storyline 2.
If you'd rather not share the font publicly, you can send it to me right here.
Hey again, Kelly! Thanks for sending over those font installer files. I tested them in Storyline 2, and I got some interesting results.
The Flash output had strange black boxes within the text, but the HTML5 output looked normal. Have a look at this screen recording--is that similar to what you saw?
Hey Alyssa! YES that is exactly what we see. Didn't check the HTML5 output though. Is it Flash that is causing the unwanted actors in the scene?
Hi Kelly,
Yes, it does seem that way. I'd like our Support Engineers to take a closer look. I'm going to share my testing with them, and they'll reach out soon!
Thank you so much!
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