This course cannot be played because your web browser does not support HTML5

Jun 04, 2019

I produced a new eLearning with Storyline 360 and produced it with HTML5 option. When I try to open it in a newer browser, I get the following error message:  This course cannot be played because your web browser does not support HTML5

 

1 Reply
Joshua Crigger

Hi Enrique,

Sorry for this setback. Could you answer the following so we can help further?

• Which version of Storyline 360 are you using?
• What did you publish your Storyline 360 course to? Review 360, Web, Video, Articulate Online, LMS, CD, Word?

• Which browser and operating system are you using to open the course? http://supportdetails.net/ is a great tool to find out this information

 

 

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