"This project has been recovered" message. Why is it trying to do me a favor? ;)
Oct 05, 2016
So, I've been randomly seeing this message more and more over the last week. I'm on a Win 7 machine, saving to a network drive. I'm using Storyline 2. Update 10:1607.1221.
It's the weirdest thing when it happens... it's almost like a temporary version of the file is trying to fix itself. I was freaked out the first time it appeared and decided to close the window and try again. Opened it again: NO ISSUES.
But, it keeps doing this same thing... I open up a file that I haven't worked on in a bit and it says it recovered it for some reason. I close the file, re-open and the 2nd attempt is just fine.
One of the attachments I'm including is a screen-shot of the most recent one. It actually blended a couple of separate (but related) files together - part 1 and part 2 of a .story file.
It's entirely possible that this was triggered by converted Storyline 1 files, though I'm not certain. I am re-using a template over and over (didn't want to insert logos and buttons again and again), since I'm changing the title and recorded content only. But I'm not 100% sure that the original template was a conversion or not.
Any ideas? Thanks, in advance, for any guesses. :)
6 Replies
Hi Aaron
you say 'saving to a network drive' are you also working on the file from the network drive or locally? This could be an issue.
Hi Wendy.
Yes, I've been saving to and working from the network drive. You thinking I should save one locally and try to replicate the issue?
Hi Aaron
see this KB article about recommendations for avoiding issues with files
Hi Aaron,
I couldn't agree with Wendy's suggestion more! Saving to a network or shared drive is known to cause latency within the Storyline files and that can lead to corruption - which is why Storyline is trying to recover the files. You can always back up to a network/shared drive but you'll want to download the .story file to your local drive/desktop and open it from there to do any work or make any changes.
Wendy / Ashley-
Thank you both for the help. I do believe that the network drive scenario was likely the culprit. I used Storyline without issues the last few times I needed to edit my files. It's also saving files a little faster, too. :)
Happy to hear things are back to normal Aaron and I hope you're able to continue working on the local drive.
This discussion is closed. You can start a new discussion or contact Articulate Support.