Thumbnails not updating in the SCENES panel... why ?

Aug 11, 2017

Sometimes the thumbnails do not update WHILE working in a slide, this is a common behavior (image 1). But sometimes they do not update either when working on another slide... This is anxiogenic as I suspect that I inadvertently delete some material (image 2).

Is there a work around ? Or a way to force thumbnails to update (short of saving the presentation ?


3 Replies
Leslie McKerchie

Hello Philippe!

Sorry to hear that you've run into an issue with this. Are you seeing this behavior within Storyline 3 (here's hoping my memory is working)? 

I took a look and was unable to replicate.

Does this happen in any of your courses or just this particular one?

If you need us to take a look, please share your .story file with our team here.

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