Tim Slade Call Center Challenge Learning Template -Help Request
I am repurposing the template that Tim submitted and made available for download for a course on performance error conversations (supervisor to warehouse worker). I have been able to change most of the characters to a pose without the headset, however, on the select a scenario slide I am unable to change the pose. I am assuming it has something to do with the states but I can not seem to figure it out. Can you help me understand how to change the character pose from at desk with headset to at desk with arms crossed?
Your help is appreciated.