I am repurposing the template that Tim submitted and made available for download for a course on performance error conversations (supervisor to warehouse worker). I have been able to change most of the characters to a pose without the headset, however, on the select a scenario slide I am unable to change the pose. I am assuming it has something to do with the states but I can not seem to figure it out. Can you help me understand how to change the character pose from at desk with headset to at desk with arms crossed?
without seeing the template, its a bit hard - have you checked the master slide to see if what you need to change may be on there. Alternatively can you upload the story file or highlight the character you are talking about and then click on the states tab and take a screenshot
If you can upload what you're working on, or link to the example from Tim that'll help us take a look at what was set up and what issue you may be running into. Also, Tim is a regular contributor here in the forums, so hopefully he'll see this thread and pop in as well.
Here is my file (see upload)- I have been working to change it to be non call center oriented. I have been able to switch images but it is not working correctly. It looks different when you view the slide in development mode with the states and timeline than when you preview the scene. Once you pick an avatar it gets wonky too. Not sure what to look at.
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Hi Dayle
without seeing the template, its a bit hard - have you checked the master slide to see if what you need to change may be on there. Alternatively can you upload the story file or highlight the character you are talking about and then click on the states tab and take a screenshot
Hi Dayle,
If you can upload what you're working on, or link to the example from Tim that'll help us take a look at what was set up and what issue you may be running into. Also, Tim is a regular contributor here in the forums, so hopefully he'll see this thread and pop in as well.
Here is my file (see upload)- I have been working to change it to be non call center oriented. I have been able to switch images but it is not working correctly. It looks different when you view the slide in development mode with the states and timeline than when you preview the scene. Once you pick an avatar it gets wonky too. Not sure what to look at.
Here is a link to the original template: https://community.articulate.com/articles/call-center-support-elearning
It is the second example in the challenge recap- Call Center Training Demo
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