too much resources

Dec 03, 2016

I have been using SL360 for almost 3 weeks now, and its amazing. Just one problem, it uses too much resources, and later ends up not being able to even save a file or being able to preview a scene. I have a Pc with i7 processor and 16GB ram, but it still does not deliver the performance i get from SL2. attached find the screenshot of my processes runing

1 Reply
Ashley Terwilliger-Pollard

Hi Kennethg,

Thanks for sharing the image here and reaching out. I haven't heard a lot about this as an issue from other users yet, so I'd be curious if you could also work with our Support Engineers so that we could pull a bit more information from you? 

You'll want to confirm that you're not leaving Storyline open and running in the background, as that can certainly add to the overall processing and cause issues within the files themselves. 

Please let me know if you connect with our Support team so that we can follow along in your case. 

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