18 Replies
David Anderson
Naeem Noordin

Dear David,

Many thanks  I have downloaded the files.  But when i double click on them i get the following message: 'the application has failed to start because its side by side configuration is incorrect'.  Am i doing something wrong?  what am i supposed to do once I have downloaded them?

Kind Regards

Naeem 

Naeem Noordin

Many thanks Wendy.  If you font mind, May I ask for your guidance on another issue I am facing?    Storyline does not allow me to delete items from a slide (such as a text box or image) however I can seem to delete typed text. My delete button doesn't seem to work and when I right click the mouse, the delete option is not available on the drop list.  Do you have any idea what the problem could be??

Kind Regards

Naeem 

Wendy Farmer

Hi Naeem

 

Check the timeline to see if the objects (text boxes) have been locked - if you see the padlock, just click to deselect it - you should then be able to move the items.  If this isn't working check the slide master View > Slide Master...they may be on there which is why you can't delete from slide view.