Tracking & Course Status on LMS

Mar 25, 2020

Hi everyone. 
I created a course (learning page with sound bits + learning exercises) for a client with the tracking option set to "Maximum number of slides viewed to complete" (as per client's request) and LMS reporting set to "Passed/Incomplete". 
Correct completion status is obtained when I test on Scormcloud. However, the client is experiencing a particular issue on his LMS which is not Scormcloud. The issue is that despite the module being shown as complete, the score tab is set to zero. 
I would like to know whether it is possible to workaround this issue by having the score set as 100% upon course completion with tracking set to "Number of slides viewed" since the client does not want to have a 0% score on a completed course. 
Please find attached a screenshot the client's LMS. 

Many thanks for your responses.

Kindest regards, 

Didier Ramanitrarivo.

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