Tracking Interaction Data (Quizzes) Leading to Problems
Normal 0 false false false ontGrowAutofit /> MicrosoftInternetExplorer4
I'm having a problem with reporting quiz results. I have a final exam module with about 65 questions. In testing it, I get intermittent errors in grading results. Sometimes Storeyline correctly reports that I've passed, but sometimes it incorrectly reports that I've failed (it marks correctly answered questions as being incorrect). I reported this problem in the Storyline forum previously and was advised to test the module at SCORM Cloud, which I did. It passed, so (per your advise) I began working with my LMS provided to find the problem. They looked into it and said that it appeared the problem was associated with a lot of API calls coming to the LMS from the Storyline results slide interaction (around 600 API calls) and that it appeared that the browser connection with the LMS was hanging. I did not have my individual questions configured to submit answers, and relied on all the submission happening when the results slide was invoked. I changed that to "Submit Interaction" each time the user clicked "Next" to go to the next question. The LMS people (LearnUpon) tested the module again and said that, although it appeared that the API calls were more orderly as far as sequencing through the answer submissions, it was still generating 600+ API calls and therefore was taking nearly 2 minutes to "save" when the exam module was closed. He suggested that it might be a better configuration to "remove the interaction data being tracked" and that I'd still be able to score the exam without tracking the interaction data.
I don't know what it means to "remove the interaction data being tracked." Can you give me some guidance on this? Moreover, do you have any insight into what I've described that might give you a suggestion as to what I should do?