Tracking "Nb of slides viewed" issue - Complete on LMS
Nov 24, 2020
Hi everyone,
I am having an issue with the tracking of my SCORM file on my client's LMS.
My client would like me to set up this condition : "half the total of slides need to be viewed".
When I published, I proceeded as you can see on the attached file.
The issue is that the "complete" status is sent to the LMS anyway, even after 1 or 2 slides were viewed.
I did not use the "Mark as complete" trigger.
I tried it myself on smaller publications (I published the shortest scene) and I had the same issue, even on SCORMCLOUD.
I am running out of ideas. I am using Storyline 360 by the way. Have you ever encountered this issue before ?
3 Replies
Hi Matthieu!
Thank you for sharing a screenshot of how you're publishing the course!
Have you tried viewing the course in a different browser? If so, are you seeing the same results?
I'm happy to take a look at the project to see what might be the fix. Would you mind uploading it to me privately using this link? I'll reply as soon as I test the project.
Hi Lauren, thanks for your reply. A different browser did not change the "complete" status. I sent my file. I also did a support case prior to me posting, for information. Thanks !
Thank you Matthieu! I'm taking a look at your file now.
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