I'm receiving complaints from some users who are not receiving a 'course complete' notification; or are unable to complete a course published to our LMS. I have set the tracking slides viewed to be less than 100% (23 of 26 slides viewed for example), and that seemed to fix the challenge. Is this a best practice - or is there a way to make sure that the course/slides viewed is 100%?
Often slides that are in a lightbox, branched to, or accessed from the player could be something that a learner missed and therefore not counted when it's included in the total they'd need to view.
The only way I know of to track something like layers viewed, or lightbox slides viewed, is with custom variables.
Once you have checked that all your custom variables are set consistent with viewing everything, either a "course complete" trigger can be applied to a button, slide, layers, etc., or enabling a navigation button to take someone to the very last slide, from which a normal 100% slides viewed trigger.
Thanks for the quick reply Scott! Most of our slide layers have to be viewed to change state of Next to normal but we do have a few hover over layers that could be skipped. What I didn't want to happen is an "incomplete" because a hover over layer with incidental info was not viewed. As for the lightbox, it is only used for resource links. Guess we'll need to have them view it or set up a variable
In another thread, I found out the 360 allows tracking via the menu. We're not using the menu, but it's still there. I deleted the two slides that are not mandatory. In tracking, I choose: 100% of slides in menu. Fingers crossed. We'll upload to LMS this week.
6 Replies
Hi Debra,
Often slides that are in a lightbox, branched to, or accessed from the player could be something that a learner missed and therefore not counted when it's included in the total they'd need to view.
Do you have any slides that match that?
Yup I do have a lightbox slide. So that's counted in the 'total slides'? Thanks so much!
Hi Ashley,
Follow up questions to this thread. Do layers count in the total? Is there a work around when using a lightbox?
Thanks so much!
The only way I know of to track something like layers viewed, or lightbox slides viewed, is with custom variables.
Once you have checked that all your custom variables are set consistent with viewing everything, either a "course complete" trigger can be applied to a button, slide, layers, etc., or enabling a navigation button to take someone to the very last slide, from which a normal 100% slides viewed trigger.
Thanks for the quick reply Scott! Most of our slide layers have to be viewed to change state of Next to normal but we do have a few hover over layers that could be skipped. What I didn't want to happen is an "incomplete" because a hover over layer with incidental info was not viewed. As for the lightbox, it is only used for resource links. Guess we'll need to have them view it or set up a variable
In another thread, I found out the 360 allows tracking via the menu. We're not using the menu, but it's still there. I deleted the two slides that are not mandatory. In tracking, I choose: 100% of slides in menu. Fingers crossed. We'll upload to LMS this week.