Transition Help

If you could also provide a reason why the hotspot on the 'ground floor' isnt working, hover is but click isnt that would be fab. I've deleted it and tried again, same think happening.

Hi Emma,

Happy to help you sort this out! It looks like you sent me the Storyline Template file. I can open this and view your slides, but many of the trigger links are broken, so I'm not able to test the issues you're seeing.

Instead, could you send the .story file with the trigger links intact? Thanks!

Thank you Alyssa. .story file attached.

Hi Emma! Thanks for sending your file my way. Here's what I found after taking a look:

1. Elevator transition glitch: I think the glitch you're referring to is the slide appears to shrink during the elevator transition on Slide 9.1. Is that what you're seeing? That's happening because you removed the menu from that slide. If you enable the menu, the glitch will disappear.
2. Character appears behind elevator doors: This is happening because you're using a Float Out animation, which causes the objects to fade as they float down. In this case, I'd recommend using the Fly Out animation instead, since it doesn't fade to reveal the character. 
3. Hotspot click on ground floor isn't working: The "About Us" layer on slide 2.1 has the Layer Property "prevent the user from clicking on the base layer" enabled. Simply disable that option, and you'll be able to click on the ground floor hotspot.

Best of luck on the rest of your project, and let me know if you have any more questions about it!

Hi Alyssa,

Belive it or not I've only just finished working on this file. I thought I'd let you know that the transition issue was occuring because the 'elevator' didnt have next and previous buttons therefore the frame size was adjusting.

Thanks, Emma

Wow, Emma! It sounds like you've put a lot of hard work into this project! I'm sure you feel accomplished now that it's finished. 🌟 

Thanks for the update!