I have a story file that I'm working on. I'm almost done with it and wanted to go through the fonts and make sure everything is the correct font and correct size. So I exported for translation, made the changes in the Word doc, and tried to re-import.
But everytime I select Translation > Import, I get one of those crash dialog boxes. SL doesn't actually crash, but it doesn't import either.
I tried restarting SL and restarting my computer. Neither helped.
I also tried importing on a different story file and it worked.
I don't think I did. I also tried another test where I just exported and then immediately tried to import without making any changes.
But I don't think that would have been the problem in any event, it doesn't get that far. The moment I select import it fails. Wouldn't it have to ask me for the file and start opening it for that to be the problem?
The file is large (42 Meg). I added it to that file upload window at the bottom. The instructions say to click start, but I don't see a start button. (You might want to rework those instructions.)
Thanks for any help you can give me. The translate feature is one of the things that would most help our editing and review process.
5 Replies
Hi R,
Do you know if you might've changed the column header text, by any chance?
I don't think I did. I also tried another test where I just exported and then immediately tried to import without making any changes.
But I don't think that would have been the problem in any event, it doesn't get that far. The moment I select import it fails. Wouldn't it have to ask me for the file and start opening it for that to be the problem?
Hmm, yeah. Sounds like something is going on with that original file. Are you able to send it to our support team so they can take a closer look?
The file is large (42 Meg). I added it to that file upload window at the bottom. The instructions say to click start, but I don't see a start button. (You might want to rework those instructions.)
Thanks for any help you can give me. The translate feature is one of the things that would most help our editing and review process.
Thanks for the feedback. We got it, and someone should be contacting you shortly.
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