We have produced a course in English language, now we need a hebrew language version.
We exported the translation file and got it translated into Hebrew. Upon import, we see that storyline recognizes the file but doesn't show Hebrew language.
Lastly, could you share the troublesome Word document or XLIFF file with me, so I can take a closer look? Feel free to either add the file as a comment by using the Add Attachment button in your reply or send it privately via this link. I'll import the translated text to Storyline and let you know what I find! ☺️
Good morning, Claudia ..and thanks for sharing those files with our team!
I took a peek at your case and saw that my teammate, Jose, determined that the .doc file became corrupt. Looks like he was able to successfully translate the project after another go and shared the updated project file in your case. Phew!
5 Replies
Hi, Claudia. I'm glad you reached out to us; I'm happy to lend a hand!
First, I'd like to gather a few, key details:
Lastly, could you share the troublesome Word document or XLIFF file with me, so I can take a closer look? Feel free to either add the file as a comment by using the Add Attachment button in your reply or send it privately via this link. I'll import the translated text to Storyline and let you know what I find! ☺️
Hi Katie, thanks for your prompt response!
Yes, I can confirm all of the above. We have imported several other language versions before and it worked flawlessly.
You will receive the files through the link provided above.
Thanks,
Claudia
Hi Claudia! Thanks for submitting those files. Our team is having a look, and we'll get back to you with some next ideas as soon as we can!
Good morning, Claudia ..and thanks for sharing those files with our team!
I took a peek at your case and saw that my teammate, Jose, determined that the .doc file became corrupt. Looks like he was able to successfully translate the project after another go and shared the updated project file in your case. Phew!
While it's hard to nail down why a file can become corrupt, these best practices that can help mitigate the risk. Thanks again for working through this with us, and give us a shout if you need anything else!
Congrats. we're about to embark on this very challenge... fingers crossed. :-)
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