I have been looking around on the different threads to find the answer but no matter what I try the the problem persists.
I am using the translate tool in storyline 2 to export my english text in word I then insert the corresponding Arabic text, which looks fine there. When I import it back into storyline it shows it as symbols instead of the actual Arabic text.
I have already installed an arabic keyboard and can change writing direction and I can also insert ARabic text into the storyline file without problems. Also, I have tried using the unicode fonts, but without any difference.
I have attached a screenshot showing how the translated text is shown in storyline.
Here is one of the .story files I want translated before I exported English text and imported arabic text that turned into nonsense. I also have a much larger .story file that I need translated, but if this doesn't work I need to do the other one completely manual.
Thanks for the information Christoffer. I would advise conducting a repair of your software if you are having difficulty across files. If this does not assist, perhaps working directly with our support team here will be the best course of action.
It seems that an uninstall was what was needed for it to work properly. Great that it works now, but I must say that it kind of a strange solution for a problem in the first case.
I've seen stranger things :) It's hard to pinpoint what causes things to go awry, and a fresh install seems to fix things no matter the software sometimes.
Glad to hear that it's working for you now and thanks for popping in with an update.
6 Replies
Here is one of the .story files I want translated before I exported English text and imported arabic text that turned into nonsense. I also have a much larger .story file that I need translated, but if this doesn't work I need to do the other one completely manual.
Hi Christoffer!
Thanks for sharing your file and allowing me to take a peek.
I was able to translate this content, although not accurately I'm sure utilizing Google Translate, and the text came through as I would expect.
Are you able to recreate this issue in another file or is it limited to this file?
Be sure you are following the guidelines to translate here.
I am following the guidelines for translating.
And yes, unfortunately I am experiencing the same problem in three different .story files.
Thanks for the information Christoffer. I would advise conducting a repair of your software if you are having difficulty across files. If this does not assist, perhaps working directly with our support team here will be the best course of action.
It seems that an uninstall was what was needed for it to work properly. Great that it works now, but I must say that it kind of a strange solution for a problem in the first case.
Hi Christoffer!
I've seen stranger things :) It's hard to pinpoint what causes things to go awry, and a fresh install seems to fix things no matter the software sometimes.
Glad to hear that it's working for you now and thanks for popping in with an update.
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