Trigger Does Not Jump to Next Slide

Jul 15, 2013

I have a Story that contains 9 slides. All slides are configured with triggers that have them jump to the next slide at the end of the timeline. However, when previewing, the Story will not jump from slide 3 to slide 4. The only difference in this slide is that I have modified the Fine Action Tuning. However, when I Reset Original Timing, the trigger still will not advance.

Also, the indicating trigger arrows are different for the the slide that will not advance. A picture is attached.

Thanks in advance for your assistance!

14 Replies

Julia Koller

almost 11 years ago07/15/13 at 1:13 pm (UTC)

Hi Judy,

Can you post screen shots of your Triggers panel? Sometimes the order of triggers can affect how they are played.

Judy Newman
Author

almost 11 years ago07/15/13 at 1:20 pm (UTC)

Thanks, Julia. The trigger panel looks the same for each slide. I actually recreated the slide and the new one works fine. But it would be helpful to know what happened for future reference.

Julia Koller

almost 11 years ago07/15/13 at 1:27 pm (UTC)

Hmmm. I'm sorry I couldn't help, but glad it worked out.

I've experienced that same issue, when I make edits (mostly on the timeline or Master Slides), and they don't seem to take place until I close or reopen the slide, or restart the application. In other words, the settings in the timeline or panel will read correctly, but the edit won't be visible. I haven't been able to figure out what causes this.

Judy Newman
Author

almost 11 years ago07/15/13 at 1:28 pm (UTC)

Thanks!

Helene Caura

9 years ago03/27/15 at 4:23 am (UTC)

I have a similar problem. I have 6 slides, all set the same, but on 2 slides the trigger to jump to the next slide at the end of the timeline doesn't work. I have reopened the application, created new slides, but to no avail.

I have identified that the problem comes from the insertion of my video, not the trigger, because if I set the trigger to jump to the next slide at the start, it works. The video is set as the other videos: starts automatically, and has the same format, etc.

Any idea?

Attached is a simplified version with trimmed videos. Slide 1 goes to slide 2 without any problem but slide 2 doesn't.

Video_ConceptionG_H_-_Copy.story

Emily Ruby

9 years ago03/27/15 at 7:58 pm (UTC)

Hello Helene,

Thanks for sharing the file. The triggers are working for me in the first 2 slides. I added a seekbar so you can see this. You can view this here.

Helene Caura

9 years ago03/27/15 at 8:14 pm (UTC)

Thank you Emily. So, by just opening my file in your Storyline (BTW I have Storyline 1), it works. Magic. I will try renaming the file, opening and closing again ;-)

Emily Ruby

9 years ago03/27/15 at 8:16 pm (UTC)

Hi Helene,

I just opened you file in Storyline 1, then hit publish and used the same settings you had already set up.

If you see issues like this in the future, you may want to follow the steps here.

Helene Caura

9 years ago03/27/15 at 8:24 pm (UTC)

Thank you Emily, I was not aware of this solution, I will keep this in mind.

Emily Ruby

9 years ago03/27/15 at 8:27 pm (UTC)

Glad to help Helene!

Rosemary Corey

over 5 years ago08/14/18 at 9:30 pm (UTC)

I am experiencing the same issue. I imported slides from PPT. (Storyline 360)

The next button is supposed to change to normal at the end of the timeline. I also have a trigger to go to the next slide at the end of the timeline.

The next button does not appear and the slide does not progress to the next slide.

Even is I use the next button in the player I cannot progress. Please advise.

over 5 years ago08/14/18 at 10:08 pm (UTC)

Hi rosemary

hard to say without seeing the file can you upload it

Anu Yadav

over 5 years ago12/04/18 at 6:38 am (UTC)

Good afternoon

I have facing some issue on previewing the project .

When i running entire project but it stop on some particular slide . while trigger is correctly mentioned on automatically when timeline is end go to the next slide.

thanks!!