Trigger issue with screen capture/video content

HELP PLEASE!   I have an elearning where the triggers just on the slides that contain video content are not playing and skipping to the next slide.  When I select the slide and look at the trigger it states Action: Jump to Slide;  Slide: Next Slide, When: Timeline starts ... when I change it to Timeline ends and hit ok it wont save.  So in the loaded view the videos wont play. 

1 Reply
Christine Hendrickson

Welcome to the community, Erin!

That sounds strange. What do you have set for the advancement options? Is it set to advance automatically? 

Also, if the file isn't saving your changes, are you working off of a network drive or any other external source? Try to make sure you're working with project files on your local hard drive. 

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names.

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

If you are working locally, are you able to share your project's .STORY file here, so I can take a look? If the file isn't too large, you should be able to attach it to your response by using the paperclip icon. 

Thanks!