Trigger issues on iPad only.
Jan 30, 2015
By
Doug Colzani
I'm using a variable that is set to false and then set to true on the next slide, which is lightboxed. There is a hidden icon within a pin that changes to normal when the variable is set to true. This functionality currently works on the desktop, but not on the iPad. I've tried playing with layers and instructing storyline to show layer when variable is true, or having a check on the base layer alongside a layer with just the check mark, instructing the layer to be shown when the state of the check is normal. None of this works.
I've attached a .story with a sample of what I'm talking about.
11 Replies
Hi Doug,
Thanks for sharing your .story file here for us to take a look at and test. Instead of using the objects grouped together (since the user can't click on the check mark in the first instance anyway) have you tried ungrouping them? That seems to work for me as expected here.
Hmm, it's still not working for me. I'm using the Articulate player, using iOS 8.1.3, iPad gen3 (MODEL: MD328LL/A)
Hi Doug,
Thanks for letting me know - were you able to test the version I shared? It's good for a few more days on Tempshare, and that worked as expected for me on my iPad mini with iOS 8.1.
Hmm, yours is working. I'm doing the same thing in my main file and it's not working. I'll keep investigating the issue.
Hi Doug,
I know you previously shared a sample file you were working on - do you want to attach your actual file here so that we could take a look at it? If you'd prefer to share it privately you could also send it to me here.
Ok I've uploaded the file for you. I noticed that when I removed everything from the master slide it began working, I backed up and started to delete triggers and objects one by one but it's still not working. So now I've uploaded it for you to review, thanks!
I've also noticed that if I have more than one pin object, only the first one will animate. Here is a .story to check out
Hi Doug,
Thanks - I got your file at the end of the day so I'm just checking it out this AM. I'll be in touch soon.
Hi Doug,
I just replied in your case regarding a part of this issue - but wanted to follow up here in regards to the animation element. Since your timeline is fairly short, and they're set to change their state based on that variable being true when the timeline ends, if you wait the entire length of the timeline and then try to click on one - nothing will change. Likely the first one you've clicked on is well within the time frame of those first few seconds. I also noticed you have the "checkmarks" set to "show always" and I would remove that as well - as if their set to "show always" then there is no entrance which to add animation to.
Hello, still having an issue with this one. I need the checks to appear after the user clicks the pins and lightboxes their slides. This always works on PC, but on iPad I have yet to find a solution. Changing the object in the timeline to not be set to "show always" did not work, and I can't extend the timeline because I'm not sure how quickly each user will progress through the course. The timeline is so short since it works on PC just fine. I've tried changing the check to change when a variable changes. The variable changes but the pin does not.
Hi Doug,
Reading back through this thread, I see that you were also removing elements from the master and were able to get it working - so since it's been a few months, it may help to take a look at your file as it exists now. You can share here or you're also always welcome to send along here.
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