I'm embarrassed to be asking for help on what should be very simple; but I'm stumped. I'm using a trigger that will advance to the next slide when the user presses the enter key. This works when I preview the slides, however it doesn't work in the published project. I've used this in over 50 interactions on this project and would appreciate any suggestions the community could provide. I'm using SL2.
I've just done a test file in SL2 and it's working as expected for both flash and html5 output. Do you want to share you .story file for folks to take a look at.
I am seeing the same behaviour when publishing to CD (I don't use that output very often) so I'm not sure what the issue is. I would log a support case and see if the Articulate guys can help you.
Sorry I couldn't be more help - in the meantime someone else may be able to chime in and give you an idea what's going on.
Thanks much for trying to help. (I'm a bit less embarrassed about asking for assistance now.) I publish for CD all the time for review purposes because some people have trouble with the flash elements. However, this is the first time I've encountered this problem.
No need to be embarrassed at all Lynn :) I see where you did reach out to our support team, so thank you for that. You should be hearing from someone soon.
5 Replies
Hi Lynn
I've just done a test file in SL2 and it's working as expected for both flash and html5 output. Do you want to share you .story file for folks to take a look at.
Thanks for getting back to me. I'm publishing for CD. I've uploaded a scaled down version. The issue is with slides 9-12.
Hi Lynn
I am seeing the same behaviour when publishing to CD (I don't use that output very often) so I'm not sure what the issue is. I would log a support case and see if the Articulate guys can help you.
Sorry I couldn't be more help - in the meantime someone else may be able to chime in and give you an idea what's going on.
Thanks much for trying to help. (I'm a bit less embarrassed about asking for assistance now.) I publish for CD all the time for review purposes because some people have trouble with the flash elements. However, this is the first time I've encountered this problem.
No need to be embarrassed at all Lynn :) I see where you did reach out to our support team, so thank you for that. You should be hearing from someone soon.
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