Instead of showing my triggers in the trigger pane, I keep just getting a blue line (e.g. under Dublin on the picture). The triggers are still there because it works as expected, and if I double click the blue line the wizard comes up. There is also a trigger under Londonderry, which isn't showing.
I've had it before where the full trigger doesn't display unless you double click it - but there's always a bit of a trigger there, never just a blue line.
It's making it a bit difficult to know where I'm up to with it, so if there is a way to stop it - please let me know :)
is this the trigger panel you are referring to and the blue line? When I look at your base slide and all your trigger panels they all look similar to this - which one are you having an issue with?
No, it might be the same blue line that appears when you select a trigger, but instead of showing any text , my triggers showed as a blue line that you had to double click on to see the details. e.g. under Dublin - that thin blue line is actually 4 triggers. That all still worked on preview, I just can't see them
This morning, I've added more, and in the trigger pane, e.g. under Aberdeen, there are 4 triggers, but it only shows me three of them. the 4th one (incorrect layer) still works, I just can't see it's been put in. It isn't anywhere else in the list either.
The problem only seems to happen on triggers with "dropped over" or "dragged over" arguments in them.
Cheers, Laura
PS - here are the first 7 answers in case it helps:
sorry I can't replicate it - I can see the four triggers under Aberdeen and there is no thin blue line at all in your trigger panel - have you tried resizing the trigger panel to see if that makes a difference?
8 Replies
Hi Laura!
I was able to search and find where this was happening in the past, but it seems that the issue was corrected.
What version/update of Storyline are you utilizing?
Would you be able to share your .story file for us to take a look?
Hi,
It's SL1 Update 10 1509:1408
This morning, I don't have a blue line, but it's only showing three triggers when there are fout (as the 4th one still works, so I know it's there).
Thanks,
PS - the story isn't finished, only the 1st seven cities have triggers
Hi Laura
is this the trigger panel you are referring to and the blue line? When I look at your base slide and all your trigger panels they all look similar to this - which one are you having an issue with?
No, it might be the same blue line that appears when you select a trigger, but instead of showing any text , my triggers showed as a blue line that you had to double click on to see the details. e.g. under Dublin - that thin blue line is actually 4 triggers. That all still worked on preview, I just can't see them
This morning, I've added more, and in the trigger pane, e.g. under Aberdeen, there are 4 triggers, but it only shows me three of them. the 4th one (incorrect layer) still works, I just can't see it's been put in. It isn't anywhere else in the list either.
The problem only seems to happen on triggers with "dropped over" or "dragged over" arguments in them.
Cheers, Laura
PS - here are the first 7 answers in case it helps:
Hi Laura
sorry I can't replicate it - I can see the four triggers under Aberdeen and there is no thin blue line at all in your trigger panel - have you tried resizing the trigger panel to see if that makes a difference?
I have just made it as big as it can go, and I'm still seeing three! Very strange.
I'm also just seeing the "headline" of the trigger, not the whole thing (which might be normal).
Maybe it's my computer.
Thanks for investigating
Cheers, Laura
You are working with your story file on your local computer and not from a network or other external drive? That can sometimes cause issues.
Try importing it into a new story file and see if that makes a difference.
Good luck with your project Laura
Hi Laura!
Looks like Wendy is assisting you here and I am unable to replicate as well.
Here's how to import slides from one Storyline project into another.
You may want to take a look at this troubleshooting document as well.
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