When adding a URL to an object using the trigger wizard, on save the url is converted to all lowercase. This therefore makes the URL an error in some cases. Is the only answer for now a redirect page? Is an update planned that this problem is addressed?
Isn't a URL by default case-less. When enter an address in the Address bar, be default what I entered is converted into lowercase; I guess this is standard behaviour. What kind of error are you encountering ?
I've also never noticed a URL to be case sensitive, but I may just have not been paying attention to the ones that were. Could you give us an example on one that is case sensitive so that we can see how it behaves in and out of Storyline?
Unfortunately the magic doesn't work if the upper case letter is in the file name and not the path. The trigger wizard should be fixed to preserve the case of each letter in the URL.
Ashley, here are some examples of case sensitive URLs:
Hi, I know it’s an older post, but it still seems to be a problem. I put the two links in there as examples of URLs that are case sensitive. Yes, the URL with the upper case “D” in the pdf file name DOES work. The other one does not. The problem is that when I put the correct URL in the trigger wizard, it forces it to be lower case “d” so the link doesn’t work.
Leslie, the second URL is not a valid link, so it should not work, and I think that is the problem he is pointing out, that SL is converting capital letters to lowercase. URLs of files hosted on some systems are case sensitive, so if the uploaded filename on the server was "Drawings.pdf" then you could not access it by placing "drawings.pdf" in the address bar.
I'm wondering if this is only a problem in Storyline 1, since the original thread is old, and I am using mixed case URLs in SL2 without any problem.
I’m using SL 2. I can see it change in the wizard. I put in the address with the upper case D, and I can preview the link just fine. I click OK, to close the wizard and when I reopen it – bzinga— it has changed to lower case. Nothing I do seems to preserve the upper case. Thanks for noodling on this guys!
Greg, I can't duplicate that from a new trigger, but one thing I HAVE noticed is that if I open the existing trigger and try to change the case of the URL without changing anything else, the case change will NOT update.
Can you try to add another character in the URL temporarily, while changing the case at the same time, and then go back in and remove the extra character? This is the only way I was able to update the case in a URL in an existing trigger. Definitely a little bug.
Hi, Greg -- So glad Mike provided the help you needed! I also wanted to stop in to note in case you weren't aware, when you reply via email to a forum notification, the details in your signature or confidentiality notice are visible publicly here in the post. If you would like to remove that info, please use the EDIT button beneath the affected posts. :)
19 Replies
Hi Wynn,
Welcome to the Heroes page.
Isn't a URL by default case-less. When enter an address in the Address bar, be default what I entered is converted into lowercase; I guess this is standard behaviour. What kind of error are you encountering ?
Cheers
Geert
Hi Wynn and welcome to Heroes!
I've also never noticed a URL to be case sensitive, but I may just have not been paying attention to the ones that were. Could you give us an example on one that is case sensitive so that we can see how it behaves in and out of Storyline?
The work around solution is the final /
eg url/Workspace - on save was being dropped to all lowercase
however url/Workspace/ stops the transform happening
The magic is all in the '/'
Thanks for the update Wynn, and I'm glad you were able to figure it out.
Unfortunately the magic doesn't work if the upper case letter is in the file name and not the path. The trigger wizard should be fixed to preserve the case of each letter in the URL.
Ashley, here are some examples of case sensitive URLs:
This one works: https://www.thrivent.com/privacy-and-security/files/Drawings.pdf
This one doesn't: https://www.thrivent.com/privacy-and-security/files/drawings.pdf and you can't just add a slash to the end.
Hi Greg!
This thread is a bit dated and I'm not sure what you are sharing here. The link with the upper case letter works well for me.
http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/stp1adtlcf301jdf1viqjjt1fqblem4/story.html
Hi, I know it’s an older post, but it still seems to be a problem. I put the two links in there as examples of URLs that are case sensitive. Yes, the URL with the upper case “D” in the pdf file name DOES work. The other one does not. The problem is that when I put the correct URL in the trigger wizard, it forces it to be lower case “d” so the link doesn’t work.
Greg
The second url, https://www.thrivent.com/privacy-and-security/files/drawings.pdf does not work at all. Perhaps that's why I'm confused.
Please note that replying to the forums via e-mail attaches your signature, you are welcome to pop in and edit if you'd like.
Leslie, the second URL is not a valid link, so it should not work, and I think that is the problem he is pointing out, that SL is converting capital letters to lowercase. URLs of files hosted on some systems are case sensitive, so if the uploaded filename on the server was "Drawings.pdf" then you could not access it by placing "drawings.pdf" in the address bar.
I'm wondering if this is only a problem in Storyline 1, since the original thread is old, and I am using mixed case URLs in SL2 without any problem.
Perhaps Mike - I'll test in SL1.
The case is retained in my testing with SL1 as well.
http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/stp1adtstivb9qas6t1unr1bdo19h04/story.html
What version/update of Storyline are you utilizing Greg? How are you publishing/sharing your file?
I’m using SL 2. I can see it change in the wizard. I put in the address with the upper case D, and I can preview the link just fine. I click OK, to close the wizard and when I reopen it – bzinga— it has changed to lower case. Nothing I do seems to preserve the upper case. Thanks for noodling on this guys!
Greg, I can't duplicate that from a new trigger, but one thing I HAVE noticed is that if I open the existing trigger and try to change the case of the URL without changing anything else, the case change will NOT update.
Can you try to add another character in the URL temporarily, while changing the case at the same time, and then go back in and remove the extra character? This is the only way I was able to update the case in a URL in an existing trigger. Definitely a little bug.
Creating a new trigger from scratch worked! Thank you very much! (And sheesh.)
Cool!
Hi, Greg -- So glad Mike provided the help you needed! I also wanted to stop in to note in case you weren't aware, when you reply via email to a forum notification, the details in your signature or confidentiality notice are visible publicly here in the post. If you would like to remove that info, please use the EDIT button beneath the affected posts. :)
Christie,
Can you please make sure that bug gets reported to Q&A?
Thanks,
Mike
You got it, Mike, and I'll be sure to update here in the thread with any/all updates or additional information I receive. :)
Thank you!
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