Triggered icons working in preview mode but not when published
Sep 02, 2016
Hey community, I am working on a project for my company and I have several icons that trigger out to lightbox activity slides. Once those icons are clicked and the lightbox comes up, that icon should disappear and a new icon should appear and when the learner returns they can click that new icon to continue the slide audio. Everything works fine when I preview it out in Storyline itself, but when I publish to web and SCORM the second icon doesn't appear to come up like I intend it to. Any help would be appreciated.
It's a large project so I just separated the 4 total slides into a seperate Storyline file.
Thanks!
- Scott Sweeney - Instructional Designer, The Hershey Company
6 Replies
Hi Scott,
Thanks for reaching out here. When I opened that file it was blank. Just one slide with no content on it.
Perhaps you shared the wrong one? Also you mentioned publishing it for web and LMS - did you upload it into those environments or were you testing the published output locally? The latter is known to cause odd behavior with files.
Hi Ashley, thanks for responding. Yes I did upload the wrong one by mistake. The new one is attached. I published it and viewed the output locally and through the test environment of my company's LMS and I still see the same issue occurring.
Hi Ashley, any updates? Did you get a chance to look at the new file I sent last week?>
Hi Scott,
I looked into your storyline file and I think I found out what your problem is. The trigger didn´t work with your state change system. You can trigger it by "when user clicks on ...". Plus you don´t have to set a "hide" state by yourself for every object, its included in storyline for every new objekt. Just insert an element and have a look in the state dropdown menu. There you can set the state you want to start with.
I hope i explained it correctly so you understand what I mean. :) Have attached the working file (just changed trigger on the first slide, don´t know what should happen on the other ones).
Your lightbox slide stops when I click too early into a box, you maybe want to block that, so you can´t click on them before the audio finished. You can do that for example by covering the boxes with a hotspot (deleting the trigger so no mouse over hand appears) and let the hotspot end, when the audio finishes. Just insertet one for you to look what I mean. :)
I hope I could help you. You can contact me any time if youre not sure what I did. :)
Greetings,
Susi
HI Scott,
I didn't get to it before the long weekend and playing catch up this AM. It looks like Susi was able to take a look at your file, and if you're unsure of her suggestions please let us know.
Looks like that was what it was Susi. Thanks for your help!
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