Can anyone help me, please? For some reason my triggers in Storyline 2 have simply stopped working. I have tried inserting characters and tried inserting shapes, but when I go to preview, nothing happens when I click on the objects. I would be really grateful for any help.
Thanks so much for the reply. Yes, I have tried creating a new project file,
and the triggers for layers will not work in any way at all. As a test I
simply created the most basic slide imaginable, and tried to create a
trigger. It would not work. Please see attached.
I think it is a corrupt slide - I added a second slide and layer and it works fine. See attached if you can open and work on slide 2. You might need to repair SL - see link below.
Thank you. The most bizarre thing is, that i closed it down and came back to it with a new slide, and it all works. I'll certainly follow up on this if it happens again. It's the first time I've used the forum, and I'm really grateful for your help. This is one of the many things that makes Articulate such a great product. Cheers and thanks again.
9 Replies
Hi Kathy
have you tried creating a new project file and importing you current file in to test it. Or you could upload the story file here for us to look at
Hi,
Thanks so much for the reply. Yes, I have tried creating a new project file,
and the triggers for layers will not work in any way at all. As a test I
simply created the most basic slide imaginable, and tried to create a
trigger. It would not work. Please see attached.
I look forward to hearing from you.
Many thanks again.
Kathy
Hi Kathy
nothing attached...if you replied by email the file won't attach - you need to come into the forum and post from here
Silly me. Please see attached
Hi Kathy
I think it is a corrupt slide - I added a second slide and layer and it works fine. See attached if you can open and work on slide 2. You might need to repair SL - see link below.
http://en-au.articulate.com/support/storyline-2/unexpected-or-erratic-behavior-in-articulate-storyline-2
Thank you. The most bizarre thing is, that i closed it down and came back to it with a new slide, and it all works. I'll certainly follow up on this if it happens again. It's the first time I've used the forum, and I'm really grateful for your help. This is one of the many things that makes Articulate such a great product. Cheers and thanks again.
No problem - glad you got it sorted...have a nice weekend (stop working - lol)
So glad Wendy was able to provide the assistance you needed, Kathy... and welcome to the community! :)
Thank you!
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