Trouble downloading offline viewing on iPad using AMP
Nov 04, 2019
I am developing learning for offline use on iPads for a site with a limited internet connection.
The file I have attached was made with V3.26183.64.0 but we have also tried files published using V31.19951.0. The project was published for Web and the offline and mobile player options were selected and HTML5/Flash output was selected.
We need to download the files onto each device to allow them to be opened in the player offline. We started by transferring the files onto the iPad without the use of a server or LMS. We could play the file in the browser but not in AMP. We tried the HTML5 and the HTML.
We then sent via FTP and tried loading that. We hoped the file would open in the responsive player and allow us the option to download for offline viewing. This option is not available.
A few more things to note. In player settings in Storyline, I have chosen classic player and turned off all other menu options. Controls are built into the tool so I don't want any other content on screen.
Am I missing something? I haven't used the AMP before.
Thanks very much in advance.